by Rowan Report | Feb 7, 2024 | Admin, Recruitment & Retention
by Jen Waldron, Recruiting caregivers for your home care agency franchise can be challenging enough, but it’s even more frustrating when those same caregivers don’t bother to pick up the phone after applying for your jobs. You may have put in a significant...
by Kristin Rowan | Feb 7, 2024 | Regulatory
by Kristin Rowan, Editor, On Wednesday, January 31, Cigna and HCSC signed an agreement to sell all of Cigna’s Medicare business — including traditional Medicare, supplemental benefits, Medicare Part D offerings, and CareAllies, a value-based care management...
by Tim Rowan | Feb 7, 2024 | Admin, Vendor Watch
by Tim Rowan, Editor Emeritus, Advertising in The Rowan Report comes with a few perks! Our CEO interview with Tim is one of them. Advertisers with a full-year contract receive one annual CEO interview with Tim. If you’re not an advertiser, CEO interviews can be...
by Kristin Rowan | Jan 31, 2024 | Clinical
By Kristin Rowan, Editor The National Association for Home Care and Hospice joined other advocacy groups this month on Capitol Hill to fight against the looming pay cuts from CMS. Some members of Congress joined the fight for “common sense policies” to...
by Elizabeth E. Hogue, Esq. | Jan 31, 2024 | Admin, Regulatory
by Elizabeth E Hogue, Esq. Providers may have heard or read about the importance of Fraud and Abuse Compliance Plans in their organizations. Despite the wealth of available information about Compliance Plans, many providers continue to express uncertainty about their...
by Tim Rowan | Jan 31, 2024 | Clinical, Marketing
by Tim Rowan, Editor Emeritus Counter-intuitive but true. Over-the-top customer service, intended to delight rather than merely satisfy, creates no more customer loyalty than very good customer service. Speaking to a crowded room at last week’s Home Care 100,...
by Kristin Rowan | Jan 31, 2024 | Admin, CMS, Regulatory
By Kristin Rowan, Editor The National Association for Home Care and Hospice joined other advocacy groups this month on Capitol Hill to fight against the looming pay cuts from CMS. Some members of Congress joined the fight for “common sense policies” to...
by Kristin Rowan | Jan 24, 2024 | Clinical, Regulatory, Vendor Watch
by Kristin Rowan, Editor The Arizona Healthcare Cost Containment System (AHCCCS American Rescue Plan (ARP) Program has awarded a grant to a collaborative group of care providers, solutions providers, and educators. On January 18th, Arizona home care agency Cypress...
by Tim Rowan | Jan 24, 2024 | CMS, Regulatory
by Tim Rowan, Editor Emeritus T he battle for stable Home Health reimbursement rates continues full speed ahead on Capitol Hill, but the advocacy organizations engaged on the front lines of that battle are losing ground. The Partnership for Quality Home Healthcare and...
by Tim Rowan | Jan 24, 2024 | Regulatory
Untitled Document Analysis by Tim Rowan, Editor Emeritus P erennial Home Health enemy MedPAC angered a different group last week by releasing a status report on insurance companies participating in the Medicare Advantage program.1 The report details the way in...
